1 reviews | Active since Aug 2018
Automagic lame service, Nadia lacks customer service skills
Yesterday the 08 of March I went to Automagic Roodepoort, I had my damages assessed there and then I was informed that I will get the quote as early as today 09 of March. I received nothing from them I decided to call them then a lady by the name of Nadia answered and told me that the person who is responsible for quotes is off sick. I went on to express my dissatisfaction to her guess what? She hung up the phone on me. Well maybe it's the culture of the company I wouldn't but I'm not going to let this one slide. That was pure rudeness!!!
I called again and I spoke to another lady who informed me that my quote was not yet on my system which in simpler terms means that it was never done.
Wow what a pathetic service!!!
Would I recommend anyone I know to do business with them? HELL TO THE NO!!!
Our apologies for the inconvenience coursed. The customer care department will be in contact with you shortly.
Regards
Auto Magic
Our apologies for the inconvenience coursed. The customer care department will be in contact with you shortly.
Regards
Auto Magic
