MM
Michael M

1 reviews | Active since Aug 2018

09 Mar 2021, 13:50

Automagic lame service, Nadia lacks customer service skills

Yesterday the 08 of March I went to Automagic Roodepoort, I had my damages assessed there and then I was informed that I will get the quote as early as today 09 of March. I received nothing from them I decided to call them then a lady by the name of Nadia answered and told me that the person who is responsible for quotes is off sick. I went on to express my dissatisfaction to her guess what? She hung up the phone on me. Well maybe it's the culture of the company I wouldn't but I'm not going to let this one slide. That was pure rudeness!!!

I called again and I spoke to another lady who informed me that my quote was not yet on my system which in simpler terms means that it was never done.

Wow what a pathetic service!!!

Would I recommend anyone I know to do business with them? HELL TO THE NO!!!

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Replies (1)
Automagic
Automagic's reply09 Mar 2021, 14:08
Official
Dear Michael
Our apologies for the inconvenience coursed.  The customer care department will be in contact with you shortly.

Regards
Auto Magic