1 reviews | Active since Jul 2022
Automagic
I had a minor accident on the 11th of June 2022 where my front bumper,fender and headlamp got damaged,I drove the car for full 2weeks before I was advised by my insurance (King Price) to take in the vehicle for repairs,so I checked around and got Automagic JHB central available for bookings,to cut matters short I drove my car and dropped it off,they did their pre inspection before booking in the vehicle,2days down the line I get a message that my car is on line for repairs as they're waiting for parts,the following week they call to tell me my car won't start,the insurance gave them a go ahead to book in the car for diagnostic at the nearest car service center,today I get a report that my engine control module has been tempered with,well also the battery died after few attempts to crank the car,I'm so disappointed on how somehow they got to the control module,worst of all when I went there to check on what the problem was,I get to see similar cars to mine,something is very fishy,I trusted Automagic all along up until this day,I'm so so mad haven't had my car for the whole month for a simple minor incident.
Thank you for bringing this to our attention. Our Customer Care department will attend to you complaint asap.
Regards
Auto Magic
Thank you for bringing this to our attention. Our Customer Care department will attend to you complaint asap.
Regards
Auto Magic
