Automagic

I am horrified at the service I received this morning from Automagic.My car was given to Automagic on Tuesday 17/11/2015, where it had to go in for repairs.I was told that I would be updated via sms every second day about the status of my car ( never happened ).Monday morning 23/11/2015 I received a call from Automagic stating that my car would be completed on Wednesday.What a joy(so I thought).Never the less, here I am, Wednesday late morning awaiting a call from Automagic.As a good customer I had to call Automagic,where I was just informed that my car wouldn't be done today. It might be done Friday late afternoon?!Do you know the hassle of borrowing cars to get from A-B & organizing with your workplace to take off to go to assessments, then taking your in and then to have to organise with your workplace on a expected date of pickup and to have to change the date because of your incompetence?Also, when I spoke to the technician and heard the news I asked for the manager...then the technician laughed at me? How do you treat a customer like this? PLEASE TELL BUDGET INSURANCE (MY INSURER) THAT I WILL NOT BE USING THEIR CHOICE OF PANEL BEATERS AGAIN!!!!AUTO MAGIC=AUTO DISSAPOINTMENT!