Auto Magic Poor Customer Service - SMART UMA Claim

Item: Automagic
Rating: 1
Author: Naidoo V

Good day,

After a few attempts I managed to get through to your Head office number yesterday to book in my vehicle and spoke to Thandeka. She was supposed to return my call or get someone else to assist as she promised. Nicholas she said would call me. I am still waiting for customer service.

Helpful (0)

Replies (2)

Automagic's replyOfficial

14 May 2018, 10:36

Good Morning dear customer

Please urgently provide me with your contact details in order for to assist. The call centre was extremely busy on Friday the 11th May 2018.

Regards

Auto Magic

Automagic's reply14 May 2018, 10:36

Official

Good Morning dear customer

Please urgently provide me with your contact details in order for to assist. The call centre was extremely busy on Friday the 11th May 2018.

Regards

Auto Magic

Automagic's replyOfficial

18 May 2018, 10:05

good day,

I will urgently make sure the correct person contacts you.

Regards

Auto Magic

Automagic's reply18 May 2018, 10:05

Official

good day,

I will urgently make sure the correct person contacts you.

Regards

Auto Magic