TH(vV
Tacia Hayman (Jansen van Vuuren)

1 reviews | Active since Aug 2017

09 Aug 2017, 16:34

Auto magic not so magical

<p>I find it hard to believe that insurance companies actually use companies like Auto Magic. My Vehicle has been with them for more than 2 months now. The bad thing is that no calls are made to explain way. Messages are sent out with expected delivery dates but they just keep changing. Now I have to call them to find out the progress. Most of the time the person dealing with the client is not available and no need leaving a message because none of my calls gets returned. I find this service really disappointing.</p>

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Replies (1)
Automagic
Automagic's reply04 Sept 2018, 15:04
Official



Dear Customer

Old Complaints

Your complaint when to a automatically set-up account - Automagic (one word) done by Hellopeter.com. A alert was never set-up to come through to us. Our account is Auto Magic (2 words). Hellopeter.com simply merged the two accounts. This means that your review have not been answered/rep**** to. Going forward Hellopeter.com will ensure all reviews come through to one single account.

Therefor we would like to apologies for this inconvenience. We hope that your complaint was resolved.

Regards

Auto Magic