Auto magic menlyn 0 rating

I'm very disappointed with the service I received from auto magic. I booked in my car on the 7th of November to fix and replace my rear bumper, it's been more than 3 weeks now, today I received whatsapp message to notify me that my car is I the polishing stage, then later received an sms stating that I will collect my car on the 9 th of December. You can't polish my car for the whole 5 days this I absolutely nonsense. It's either they polish my bumper or leave it. Poor service delivery