GJ
Gerda J

1 reviews | Active since Apr 2018

26 Apr 2018, 17:22

Auto Magic Holdings a joke

They cannot even get a one star rating. As their quality of service is up to no good. I put in a Claim at Hollard Car Insurance as I accidently bumped my car in a tree, Auto Magic in Vereeniging was the Assessor, Dawie told me the Bumper and right Rear panel was NON-REPAIRABLE. But the quote or assesment estimate said repair not new, the guy Matthews from Auto Magic told me that Management told him that they will repair it first and if not working they will replace it. I told him that the Manager only saw photos not the car. My car is a 2016 car and stil under warranty. Two different panelbeaters also told me it is non-repairable. Today Matthews phoned me again stating that Park Panelbeaters that is more convenient for me is not ons the panel. But they were the repairer on Auto Magic Holdings Quote. Now they want to use Alfa Trio in Vereeniging that is not convenient for me at all because I live in Sasolburg and we work in Vanderbijlpark where Park Panelbeaters is situated. And Park Panelbeaters private quote is much more cheaper then Alfa Trio's quote.

0
Replies (2)
Automagic
Automagic's reply07 May 2018, 10:31
Official

Good Morning,

Kindly contact our customer care on *** ext 226 or 231 to lodge your complaint.

Regards

Auto Magic

Automagic
Automagic's reply28 May 2018, 12:38
Official

Dear Customer,

The complaint is showing again. I just would like to make sure that your complaint was attended to.

Regards

Auto Magic