ID
Isaac D

1 reviews | Active since Apr 2023

04 Apr 2023, 08:57

Auto Magic Centurion Bad Repair Work

I took my car for body repairs there after being forced by my insurer (Old Mutual Insurance) to even though they are not approved repairer for the brand. When the car came back it had new scratches and initially they denied it until they viewed the pictures of the car when I brought it in and the day I collected it and that was just the beginning of my issues.

The next this I could see was that the surface where they had to repair scratches on my car was never properly prepare for fixing and painting. The scratches could be seen behind the paint job they did. There was also white paint residue all over the car... mind you my car's body paint is black...

I can only give one advise... NEVER TAKE YOUR CAR THERE FOR REPAIRS!!!

0
Replies (2)
Automagic
Automagic's reply18 Apr 2023, 10:55
Official
Dear Isaac

Our Customer Care Department did take care of your complaint.  I would like to know if all is sorted out.

Regards
Auto Magic 
ID
Isaac D's update10 Oct 2023, 10:14
Reviewer Update
Yes your Customer Care Department did take care of my complaint but still, the workmanship was still pathetic to say the least. I just gave up. The car looks like it was painted using a pain brush.

This makes me wonder why do you agree to fix car models that you are not accredited to by the manufacturer?

I will never allow any of my cars to be fixed by you in future.