Auto Magic Benoni is Horrible

The work done by Auto Magic was supposed to be done 23rd as they called me to collect the vehicle any time after 1PM. I paid the excess amount but upon inspection of the vehicle I found several issues.

The driver's door was not aligned properly and they had to fix that while I had to wait. When I drove off I noticed an interior rear part sticking out and I had to drive back for them to fix it.

When I drove home I conducted a further inspection only to find that the rear window does not roll down or up and the battery was also not working because the car would not start and had to get a push-start to get the vehicle to start. I called them and they said I should bring the car back for them to fix the rear window. I also noticed a silver-like paint on the rear door which they again had to rectify. When it was time to leave we noticed a ***** hanging out of the driver's door and I could not wait further for such to be fixed because I had a 5PM appointment I needed to honour.

They said I should come on the 24th in the morning and they called me saying it is ready. When I got there I found another problem with the window roller and the window was making cranking noises and then I had to wait again for them to fix it.

It seems they don't conduct quality assurance on their work because a client is not supposed to be the one to point out so many issues over a two-day period if they really did conduct quality assurance.

The worst thing about this is the managers, on the day of collection after they finished fixing the issues I pointed out in the car (with my battery still dead and I don't even know if they changed my battery because one of the bolts on the battery was loose), the managers didn't even come to at least apologize for the inconveniences they caused and the poor workmanship. They just looked at me and said absolutely nothing.

The only person who excels at her job there is their receptionist, Leandria. She is the absolute best. The rest of the experience was horrible