5 Weeks - Car Damaged, not complete shoddy,shoddy!

Our Hyundai Getz was taken for repair on the 29 Feb 2016. We were given a completion date of Friday 11 March if any extension required we would be contacted. 11th March came and we had to phone and were told car not ready maybe the next Tuesday 15th March and they will contact us. By 12: 00 we phoned - car still not ready - maybe 24th March - we will be contacted. 24th March - we were sent an sms after complaint about lack of communication - \according to our discussions - will be ready on 4th April\" - some parts were still waiting? previous sms indicated parts delivered 4th March - no discussions ever held. The hire car as part of my insurance had to be returned on 30th March. x2 phone calls to Automagic Head Office Complaints and the branch rendered no apology and no help with transport. We were then told to fetch car yesterday 1 April at 15h30. We waited until 16:15 whilst the car was being \"washed and number plates on\". The car drove towards us and noted a huge dented scratch in the R back door! They tried to say it was there before *******! The boot light fitting is missing and paint spill on windscreen and wiper! Have been told to bring back Monday to fix ....."