Worst service i have had from buying a car

Kindly note that in February 2015 I \Mrs SD Mkhwebane""; now then there was black spots on the paint and they said they will take it back to the car wash and it came back the same till today the spots still there. Today as I write this complaint the car is still making the noise in the engine or aircon and I noticed that there a brackets that come standard with the car were the radiator is which are missing. I have been having problem since I bought the bakkie and I;m tired of the to and fro trips to the branch as this process is costing me time and money. please assist."""