WORST service I ever experienced in my life.

I took my car to Auto Pedigree in Polokwane for a service ONLY. When the mechanic was servicing the car, he mistakenly broke the water pipe. I am most certain he broke it while trying to replace the air filter, because the car never had any problem with water leakage, I had just drove more than 3000km the previous days without overheating. And the water is always within perfect levels whenever I checked. But they refused to take responsibility and insisted that I buy the water pump for R3300. I paid for the part. I took my perfectly healthy car for a service only but I went home without my car in a taxi because now the car had a mechanical issue. After a couple of days they called me to say the car is ready for collection. I went to collect the car. On my way home I realized that the car was not reset it was still showing "service due", the service book was also not updated or stamped and the car was not even washed, all the empty boxes and trash was in the back seat. I feel like I was not valued or taken seriously and I was treated badly because I complained about the water pipe. Yesterday I took the car back to be reset and for the book to be updated. The mechanic was not happy to see me at all, he was rude, looked very angry, didn’t even great. He told him the car needs resetting he rudely insisted that he did reset it until I showed him it was not reset. He took the car to reset it and I was so worried and restless leaving my car with him. He came back and said the he could not reset it because the car brakes needs changing. I was so surprised because no one told me about brakes when the car was there for the service, I would have paid for them. The reception lady started insisting that she told me about the brakes after I took my car home. I still have all the whatzapp communications I had with her and that part about brakes is not there. She said she used a different phone, but even on her phone she could not prove to me that she sent me the communication about the brakes. In my opinion she was lying to cover herself. And it was pointless telling me about brakes only when I had already taken the car home and they said the service was done. And it does not make sense because they only found out about the brakes ONLY now that I brought the car back for resetting. And their attitude was the worst... seems the reception and the mechanic just did not care. They just wanted me gone!! I’m still so frustrated!!! This is the WORST service I ever experienced in my life.