lN
lizeka N

1 reviews | Active since Jan 2011

29 Sept 2017, 11:08

Worst service ever

Bought a chev Cruz 2012 at Autopedigree in Queenstown. In April. Less than six months car has engine problem. Called auto pedigree a month ago before the end of August. They promised to look into it. Everyday it's a new story. It's over a month now. No car . I have two small kids and struggle going to work. I have had to go into more debt by finding a contract transport for my boys to and from school. Really you people are such sweet talkers when you want a sale. After that you turn your back on a client. This is my second car with Autopedigree but I can I assure you I will never again or even recommend you people.

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Replies (2)
Auto Pedigree
Auto Pedigree's reply02 Oct 2017, 14:13
Official

We will be forwarding your complaint to Mr. Hennie Bessenger. He is the Regional Manager for the region under which the Queenstown branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service

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Auto Pedigree
Auto Pedigree's reply25 Apr 2018, 14:50
Official

We are glad to confirm that your complaint has been attended too and you confirmed that you were satisfied with the resolution.

We apologise again for any inconvenience caused.

Regards,

Auto Pedigree Customer Service