TM
Thabang M

1 reviews | Active since Aug 2026

21 Aug 2026, 17:49

Worst customer service and bad dealership

I have bought a car last year December at Auto pedigree Polokwane central , It had leaks, which i reported. We then made an arrangement to say since im using the car for official use, I will take leave from work so that the dealership is able to book in the car for repairs. After I booked 2 weeks leave the car was never booked in until the leave ended. When I call they always say they will get back to me until recently when I called and the say bookings has been made and I should bring in a car on Monday the 17th of August, which I did and they said the car will be back on Wednesday. Wednesday they never called for collection or update, Thursday I called and my calls where not picked, I then send a watsapp to request progress and they said they will make follow up, which they never gave feedback. Today I send a watsapp to request feedback but no response again. Mr Singo, the regional manager has been aware of the issues, I have sent a email of which he never responded and he is not picking my calls.

0
Replies (1)
Auto Pedigree
Auto Pedigree's reply24 Aug 2026, 10:53
Official
Good Day.

Your vehicle is currently still with our Recon Centre and they are attending to the leak.

The Branch Manager will contact you shortly to provide you with an update on the complaint.

Regards,

Auto Pedigree Customer Service