Worst after purchase experience

Worst company to buy a car from, I bought my car in the Harrismith branch in December 2022 and it is now late September and I still not received a spare key, the most annoying thing is the fact that I am the one that has to consistently follow up on an item I was supposed to receive before I left the dealership. I have made various attempts in order to receive the item including calling the complaints office about this issue and calling the branch manger Sifiso multiple times but still have not been assisted.