VH
Verona H

1 reviews | Active since Feb 2016

25 Feb 2016, 12:55

Worst 1st time car purchase & service delivery

I bought a Hyundai i10 2014 model in Aug 15 had problem 1st week after I bought it with front left tyre getting flat I reported to auto pedigree they took it to tyre rack then realized nut was missing which they replaced from another model same as mine the driver seat got stuck in Sept & cud not be adjusted which auto pedigree suggested I sent to Hyundai which i did & were only fixed in Oct.15 Dec to Jan16 Had probl with the wheel again took to a tyre place to check it cause the manager said they can not hold my hand the whole time after buying the car At the tyre place they said the nut was stuck they cant remove it I must take it to Hyundai Hyundai said the studs were stripped & referred me to another person cause they were fully booked I got stuck in town with my car of which I informed auto pedigree about & were waiting for feedback from them which I did not get In Jan got car fixed at my own cost had to replace the whole hub studs nuts autopedigree said they will pay the cost after I complained numerous times invoice still not payd & now Febr 2016 having a probl with the same wheel shaft/joints I am tired of ups & downs, car is @ home, tired of waisting time, money

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Replies (1)
Auto Pedigree
Auto Pedigree's reply25 Feb 2016, 14:46
Official
Hello VMH,

We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Polokwane North branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service
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