MK
Mathumahole K
1 reviews | Active since Dec 2012
14 Apr 2018, 11:16
Withheld Refund
Bought a car with auto pedigree a few weeks ago, they required me to do my own roadworthy assessment on condition that they will refund me. I have emailed them my proof of payment and banking details I has been 3 weeks now I have not heard from them nor received my refund.
Helpful (0)
Replies (4)0
Replies (4)
Auto Pedigree's replyOfficial
24 Apr 2018, 16:37We will be forwarding your complaint to Mr. Stanley Naidoo. He is the Regional Manager for the region under which the Qwa-qwa branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
Best regards,
Auto Pedigree's reply24 Apr 2018, 16:37
Official
We will be forwarding your complaint to Mr. Stanley Naidoo. He is the Regional Manager for the region under which the Qwa-qwa branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
Best regards,
MK
Mathumahole K's updateReviewer Update
24 Apr 2018, 18:51I will await to hear from him thank you.
MK
Mathumahole K's update24 Apr 2018, 18:51
Reviewer Update
I will await to hear from him thank you.
MK
Mathumahole K's updateReviewer Update
04 May 2018, 12:21I still have not received a call from the "Regional Manager". It's over 10 days now!!!!
MK
Mathumahole K's update04 May 2018, 12:21
Reviewer Update
I still have not received a call from the "Regional Manager". It's over 10 days now!!!!
Auto Pedigree's replyOfficial
18 May 2018, 15:29We apologise for any inconvenience caused. We now confirm that you have received your refund. You have also confirmed this telephonically.
Regards,
Auto Pedigree Customer Service
Best regards,
Auto Pedigree's reply18 May 2018, 15:29
Official
We apologise for any inconvenience caused. We now confirm that you have received your refund. You have also confirmed this telephonically.
Regards,
Auto Pedigree Customer Service
Best regards,