Water inside the car and poor mananagment service

I bought my first car with auto pedigree in 2017 and it was a Chevrolet spark I had probelms with the car within 6months and the car had a battery problem where it stopped working I contacted the consultant that assisted me and his manager in brits branch by the name of Lood Odendaal and he refused and said its at my own loss they cnt replace the battery I must fix it. I than contacted the regional manager M**** Scholtz n he managed to assist and get me a new battery.May 2018 I went for a second car to the same dealership and same consultant I got a renault sandiro stepway which was fine till Decemeber. when it rains da car has water inside from the passenger side seat in front to The back seat I went to the dealership and showed them that the problem and they said, they booked the car to go be checked meanwhile they expect me to. Drive that car with water inside and the mobilzer sound is not working. So wat if they ***** the car, while im waiting for the booking call what if it Rains again the branch manager Lood Odendaal refused to give me A courtesy Car he spoke to me shouting where is the respect of. Talking to clients prorperly and emphatizing with they concerns he told me hisbdoing me a favour what favour is he doing me while, im da one paying da car monthly he was aggressiveur and walked, out while I spoke to him I called the head office and still they did, not assist my query so should i the whole weekend drive a car thats dump and smelly while, the big bosses are in fancy cars, with no water in they cars and, im in a car full of water inside a mobilizer is not working im i. Safe with such a dealership that doesnt, care about clients.why cant they give me a courtesynew car becasue the, carlunch is under auto.pedigree this isyear unacceptable and im angry beyond measure.