BS
Bianca S
1 reviews | Active since Nov 2014
08 Apr 2016, 09:25
Very unhappy with the service of this Branch
I bought my 1st car with Auto Pedigree Nelspruit on 26 January 2016..In March I took my car for the 60 000km service at Hyundai. I was given a report by the mechanic of things that is wrong on my vehicle. Gearbox has a oil leak..vehicle has accident damage Rside inner cv boot has been beaten out .. L/side cv boot is secured with tie straps. The sump and exhaust is bent and damaged. Front bumper is badly repaired. Clutch needs to be replaced. I have complained about this at the manager and even 3 times at the Regional manager .. the is still noting done about this. I had a accident with this car on Tuesday on my way to Auto Pedigree. I do not know what to do about this anymore. this is unacceptable.
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Replies (1)Auto Pedigree's replyOfficial
08 Apr 2016, 09:56Hello Biancastx,
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Nelspruit branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Nelspruit branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
Auto Pedigree's reply08 Apr 2016, 09:56
Official
Hello Biancastx,
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Nelspruit branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Nelspruit branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
