1 reviews | Active since Nov 2019
Unsatisfied and angry
I bought a Renault Stepway 2018 model. From day one the car has been fraught with problems. First it pulled to one side when driving. it was taken in by Auto pedigree for repairs, on return there was a note in the car that a report should be compiled about the car being in an accident. Needless to say, the problem still persists. then the car would struggle to start, this is intermittent. then when we drive the car it tends to behave like it's running out of petrol, (the tank is full). and then there is an engine problem warning on the dashboard. I have been on the phone numerous times with Happy Moate, of the Centurion branch, with no positive outcome at all. every time we talk he would pass on the "blame" to some mysterious manager. I have sent emails with detailed complaint points and when he replies, he send me a general reply email, which does not address my complaints. Just yesterday the 14th November, I wrote an email to the complaints@autopedigree mail box and there is no response yet. I feel these people don't care for tier customers, as long as they have the money for the s**** car they have sold, they don't care. They know that they have the muscle to shunt the customer around. Even if you take them to court, because of their muscle, they will shunt you out of hard earned money till you give up. I WILL NEVER RECOMMEND AUTO PEDIGREE TO ANYONE .....EVER. My name is Patrick Bogatsu. ***.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
