1 reviews | Active since Mar 2015
unprofessional service
I was interested in a polo 1.2 TDI and traded the mazda in for it.I waited almost 2 months for it and was promised a paint touch up and car kit and new mats which never happened.I spent over R600 phoning them everyday to find out what is happening.Iwe had to change the contract 2 as time elapsed and the debit order went off on my mazda.further more i waited over 3 months for my personilised number plates to be carried over to the new vehicle which i had to sort out myself at the traffic department.Auto pedigree did not phone me once during this time and ignored my emails.they also **** about the trade in value on my vehicle which grant eventually made Shafaat(salesman) pay for.I recieved a notice to pay for my license on the mazda in January 2015 and spoke to Auto pedigree brackenfell which they told me not to worry about as it is a problem on the traffic departments side.Last week i was contacted by the new Manager saying after 1,5 years the mazda is still NOT off my name.I have never recieved worse service than what i had at Auto pedigree and would not reccomend anyone going to them for a vehicle.Grant has since then being promoted to the head office.It is still a NIGHTMARE.
We acknowledge receipt of your complaint and have forwarded it to the Chief Operations Officer, Mr. Hans Strydom to assist in the matter.
Regards,
Auto Pedigree Customer Service
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We acknowledge receipt of your complaint and have forwarded it to the Chief Operations Officer, Mr. Hans Strydom to assist in the matter.
Regards,
Auto Pedigree Customer Service
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