R
Rachel
1 reviews | Active since Feb 2023
18 Sept 2023, 13:00
Unhappy Customer
I really regret buying a car there, because their customer service is very bad. When you call them, they keep redirecting you until the phone hangs up.
When I was buying the car, it was all easy and quick, but now distressing. I don't understand why it's so difficult to help someone enquiring about their number plates, spare keys, and license disc.
Helpful (0)
Replies (1)0
Replies (1)
Auto Pedigree's replyOfficial
18 Sept 2023, 13:14We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Middelburg branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's reply18 Sept 2023, 13:14
Official
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Middelburg branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service