AB
Albert B

1 reviews | Active since Oct 2016

28 Mar 2021, 08:48

Unhappy Aoto Pdigree client

People please be carefull when you purchase a car from Auto Pedigree Somerset West Branch. We purchase a car and before ee took delivery we pointed out the faults that had to be fixed. One of the faults was tge brakes that nedded replacement. The car was collected for the replacement and were told that it was done. We hardly drove the car during the Covid Lockdown but still took the car for a service due to the six months sevice plan by Ford Direct in Claremont. The report came back to say that the brakes require replacement and that it was never replaced as promised by the saleman initially. I referred it back to the branch only to be told that they cleaned it at the time. I am disgusted with this service as our lives were in danger driving this vehicle and how the hack did they get it through roadworthy. I am prepared to keep sharing my complain untill this is resolve on every social media platfform.

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Replies (1)
Auto Pedigree
Auto Pedigree's reply29 Mar 2021, 14:58
Official
We will be forwarding your complaint to Mr. Johan Kitching. He is the Regional Manager for the region under which the Strand branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service***