1 reviews | Active since Mar 2017
Toyota Etios 2014 1.5 XS 5Dr nightmare
<p>I purchased my car from Auto Pedigree Paarl in January 2017. I waited 3 weeks for my car to be registered on my name and almost 2 months for my spare keys after calling and visiting the brach numerous times. Recently the car started to give some problems and i took it to Toyota where they informed me that the car must have been involed in some kind of accident because the front pannels does not line up and there are no *****s where there should be and refered me to a pannel beater to confirm this matter. When i purchased my car the salesman and the manager assured me that they dont sell cars which were involved in any accidents whatsoever because i spesifically asked before i bought the car. The also assured me that the car went for a 360 check up at their recon centre to insure the car is fine before i received the car. This is my first car which should have been an exciting experienced turned horribly wrong. I will never refer someone to AUTO PEDIGREE NEVER.</p>
We will be forwarding your complaint to Mr. Johan Kitching. He is the Regional Manager for the region under which the Paarl branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
We will be forwarding your complaint to Mr. Johan Kitching. He is the Regional Manager for the region under which the Paarl branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
We are glad to confirm that you have received substitution vehicle and that you confirmed you are satisfied with this resolution.
We apologise again for any inconvenience caused.
Regards,
Auto Pedigree Customer Service
We are glad to confirm that you have received substitution vehicle and that you confirmed you are satisfied with this resolution.
We apologise again for any inconvenience caused.
Regards,
Auto Pedigree Customer Service
