1 reviews | Active since Aug 2015
Tires,spare keys and warrantee
I bought my car from Mokopane auto pedigree From Mr luyanda Nkolozi Manager on the 29/08/2013, and the rear tires were finished it did not have a spare key. Mr luyanda Nkolozi told me not to worry he will replace the tires and head office will send a spare key. And now it is two years ive been battling to get those things.<br> <br> I recently had a breakdown with my car, and i called him and he said i must tow my car to Mokopane from lephalale, when the car arrived in mokopane he phones me and says my warranty has expired. I had to tow my car from Mokopane to centurion without any assistance from them. This whole situation cost me a lot of money. I had to tow and fix my car from my pocket.<br> <br> I decided to take this matter to head office they reffered me to Dirk Cronje regional manager, i explained the situation to him the situatiation and he said my warranty is still valid, and he will hellp me to get a refund, money i spend to tow the car, tires and spare keys. Now its been almost three months and they are making empty promises, i have all the proof and paperwork. Now i am helpless i think i must take it to my attorneys to solve this matter for me. I had the worst treatment from Auto
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Mokopane branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Mokopane branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
***
