TR
Tumi R

1 reviews | Active since Mar 2010

27 Nov 2023, 12:40

THE POOREST OF ALL SERVICES!!!

They dont even deserve a star!!! My husband and I purchased a vehicle at Auto Pedigree Rustenburg more than 2 weeks ago.(2023/11/11) We were promised that we would received our cash back by 2023/11/17, but to-date we have not received it. We were also told that we will be called to collect the number plate as well as the spare key by the 17th November, still nothing. I have been following up almost every third day, but seems I am reaching a dead-end. The temporary permit expires in 3 days time. I really regret doing business with Auto Pedigree as they really do not value their customers!!!

0
Replies (2)
Auto Pedigree
Auto Pedigree's reply27 Nov 2023, 12:49
Official
 
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. 
 
We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Rustenburgbranch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service 
TR
Tumi R's update28 Nov 2023, 16:09
Reviewer Update
Still awaiting Feedback from M****, he doesn't even answer when I call, what do I do now????