CB
Chantelle B
1 reviews | Active since Nov 2012
02 Feb 2023, 11:50
Terrible aftersale service - not even worth the 1 star.
the 1 star is not even worth it.
Auto Pedigree N1 city & Bellville Service Centre is the worst. I will not recommend anybody to purchase a car with them. Not even 12 months yet and always problems with the car.
notified them of the problem 6 months after purchase and now finally that the car is booked in to have the problem solved, there is a huge co-payment. Why is the car fixed under the Msure policy if it was bought with the problem?
This is ridiculous. not even mentioning the inconvenience of not having the car for 2 weeks already and only being told a day before the completion of the repair that there is a co-payment due.
Totally bad aftersale service.
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Replies (2)
Auto Pedigree's replyOfficial
07 Feb 2023, 16:36We will be forwarding your complaint to Mr. Vinay Singh. He is the National Retail Sales Manager for the region under which the N1 City branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's reply07 Feb 2023, 16:36
Official
We will be forwarding your complaint to Mr. Vinay Singh. He is the National Retail Sales Manager for the region under which the N1 City branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
CB
Chantelle B's updateReviewer Update
10 Feb 2023, 15:57we have still not received a call from Mr. Vinay Singh as promised in the previous comment and I am still without my vehicle.
CB
Chantelle B's update10 Feb 2023, 15:57
Reviewer Update
we have still not received a call from Mr. Vinay Singh as promised in the previous comment and I am still without my vehicle.