TERRIBLE AFTER SALES TREATMENT ,PLEASE ADVISE

Bought a kia Picanto 1. LX model from Auto Pedigree (Westgate branch) on 20/11/15,there were value added products added which I gave consent to however still within 30 days of buying the car I wanted to cancel some of the products such as the scratch and dent and the auto shine cover ,and I did read on the contract clauses that yes I can cancel at any given time .<br> <br> I called the dealership asked to speak to Randall Brown (sales person whom sold the car to me) ,he told me I cant remove the products as they have already been added to my total package ,I sent him a copy of the scratch and dent warranty page with the \CANCELLATION CLAUSE "highlighted he never rep**** to my email (email sent ***8) "