BM
Benzile M

1 reviews | Active since Jul 2014

29 Nov 2021, 13:05

Spare Key that was never brought back

I have been so patient with Auto pedigree Boksburg. I bought a car June 2020 and until today i do not have my spare key back. I have had countless phone calls, emails and Whatsapp convos but still no luck. Now i am interested in seeing if this will have any weight and encourage them to give me my spare key, i am honestly not asking for much.

0
Replies (2)
Auto Pedigree
Auto Pedigree's reply29 Nov 2021, 13:47
Official
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. Dirk Conje. He is the Regional Manager for the region under which the *** branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service
Auto Pedigree
Auto Pedigree's reply07 Dec 2021, 12:24
Official
We will be forwarding your complaint to Mr. Nash Mothiram. He is the Regional Manager for the region under which the Southgate branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service ***