Regret my purchase this time around!!

I a have purchased my second car at auto pedigree plumstead.The first purchase just under a year ago was a pleasant experience,the service i received was true to the vision and mission of quality and value for money.However this was not the case this time around.The following are my concerns as a consumer/customer:The vehicle was sold to at at R142 100.80 even though at the current time the price ranged from R109 000 - R 121 000 on the website for that particular car.A R 40 000 trade assist was advertised and was received,however this was not to my benefit as it was used up for value added products that comes standard with the vehicle and VAT which should be included in teh advertised price.The vehicle being only 2 years old was sold to me without a service plan,the agent verbally informed that the balance of the service plan was included in the package,Upon taking the vehicle fro its 45 000 km service i was informed that this vehicle has no service plan and i would have to replace,the wipers,brakes .Paid R3800 for delivery when if fetched the vehicle from dealer with an empty tank and missing cigeratte lighter.am appalled by the service i have received and was taken advantaged of!