Poor service in a disrespectful manner from Auto Pedigree Gezina

Last year June 2021 I bought a focus focus from Auto pedigree and In short I could say I never enjoyed driving the car because it has spent most of the time with the Dealership & their mechanics with one problem of Engine light that makes the car to be on limp mode.

In 8 months that I had the car I rarely drove the car as I was using their courtesy car. In a month I will drive my car for 3 days after that the engine light is back on again.

Long story short. I feel like the dealership known that there's a big problem with the car that cannot be fixed anytime soon. In June the car was at the workshop for 15 days after I bought it, July it was in for 17 days, August It was in for 22 days, September it was in for 16 days, October it was in for 21 days, November it was in for 26 days, currently the car went to the dealership from Jan and on the 24/02/2022 I received and email from Branch Manager in Gezina Tronell van Coller and Regional Manager Marnus scholtz telling me that they have Nissan Almera sedan 2020 model to replace the Ford Focus ecoboost Hatch. Imagine what a downgrade is that and they telling me I don't have to pay deposit of R10000.

I feel like Auto Pedigree has taken advantage of me being a single lady that doesn't even know anything about cars. I'm busy paying instalment for the car that I'm not even driving. All I want is the replacement of a similar car not the Almera. I f I wanted the Almera I could have bought the Almera from the start.

I will never rest untill this matter is been sorted. Or maybe I should say being a young uneducated black girl is the reason y I'm treated like this. I don't blame God for making me who I am. I'm proudly black and I don't regret being who I am. It's time now that all the major banks knows how Auto Pedigree Gezina has been treating me since I bought the car from them. I'm tired of been stupid and taken for a ride by Tronell and Marnus scholtz. That's my money I'm paying the instalment with every month. All I need is the same brand of a car or come take ur loan car and cancel the whole deal. If I were to be detained for expressing my unsatisfactory then so be it.