Poor service Auto Pedigree

Iv bought a car at Auto pedigree Thohoyandou and car was involve on accident.It was my 1st time buying a car in a dealer but the service i got was poor.Iv told the manager about the car Jeffrey he never help me...iv report to Mr Fritz area manager but his last email to me was not nice as he said im reporting because im bored and iv been doing fllow up since iv told them about a problem and as for the big Boss Mr Vinay he never reply to my email but i got a problem.What a service...mxm