Poor Attitude May lead to Poor Latitude

I've been a customer of auto pedigree for over three years now and I love their cars. I learned late in my walk with them that their pricing is exadurated and that they get their cars at lower prices. However that is not my bone of contention.

Yesterday, the 3rd of May 2018, I decided to pay them a visit. At the time, I had just came by an auto spares to buy a few items. Upon my arrival I met a newly appointed sales man, with high spirits and a welcoming personality. I then had a jovial comversation with him, to the end that I was interested in test driving the new Merc.

He stated clearly that it is not within his duristriction or delegation of power, however he will direct me to the relevant person. This, he said, is the assistant manager as the manager was not in for the day. I then asked about the ranger, to wit he said that would not be a problem.

The assistant manager, a lady I omitted to id, stepped closer and they deliberated and she rudely stated that they cannot allow me to test drive that car. She further stated that it would require me to make an application first.

Turning to me she said, we don't do test drives here, at this point I was livid. And then repeated that I need to make an application first. I told her I would take my busineelsewhere and she rudely said be my guest.

This is auto pedigree that is located in Qwa Qwa, Mandela Park shopping complex. The lady clearly thought little of me, judged me without knowledge and thus believed that I'm worth nothing and at that she does not know I'm their customer. What a poor character and a waste of the company's money, time, space and resources this lady has proven to be. Letting her go may bring relieve to the company in my view.