NM
Nozuko M

1 reviews | Active since Jun 2016

05 Feb 2020, 19:12

Poor administration service

I bought a car last year December and I'm still waiting for license disc/car registration. And now I can't driver the car because it does not have the license disc.

If I knew that I'm going to struggle with car registration I would've never used this company.

Two of my friends are also on the market but I will never recommend them to buy cars at Auto Pedigree

Everytime when I call the branch that I bought the car from, I'm being told that they are waiting on head office.

The service that I got from the sales man was very excellent and he was on top of his game, but poor administration service from head office is horrible as results I will never even recommend one of my friends and I know they also looking for good car dealership as we speak.

I was also recommended by a friend but I will never do the same with my friends.

Imagine buying a car hoping that you going to use it but because of poor administration service car is parked inside the garage.

0
Replies (1)
Auto Pedigree
Auto Pedigree's reply20 Feb 2020, 11:18
Official
We will be forwarding your complaint to Mr. Johan Kitching. He is the Regional Manager for the region under which the Parow branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service***

Best regards,