Pathetic After Sales service

Your Bellville branch, as with all sales companies - great with securing and closing the deal - Pathetic with after-sales service and the on the road process. I had to wait a month after my temporary registration expired before I received any response with regards to the roadworthy and number plates for my vehicle. I ended up having to do it myself and pay for the process. Now, I have yet to receive reimbur*****t. I also didn't receive my spare key. The expectation is that I have to initiate the process every time I need what they were supposed to do in the first place. Absolutely disgraceful.