No value for money

It is for the second time that i buy a car from auto pedigree and I get a dull service. recently i bought spark from the same auto pedigree Bethlehem. The car did not come with a spare key, no mats, messed up tyres. no service book! Two years ago I bought a Hyundai I20 from the same auto pedigree Bethlehem, also no service book and a broken spare key. This time I have had enough and I demand that this is sorted or ill take further action. I want my spare keys. i want my mats. i want my two service books!!!