ML
Mmanoko L

1 reviews | Active since Mar 2018

16 Mar 2018, 13:03

No service book & provision of service history

I bought my car in April 2017 and there was no service book, I have been calling them requesting for the service history and they still haven't provided me with anything.

0
Replies (2)
Auto Pedigree
Auto Pedigree's reply16 Mar 2018, 15:01
Official

We will be forwarding your complaint to Mr. Fritz Luckhoff. He is the Regional Manager for the region under which the Mokopane branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service

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Auto Pedigree
Auto Pedigree's reply17 Apr 2018, 11:50
Official

As per your telephonic feedback you have received your service book on the same day that you logged the complaint.

This matter is now closed. Again, we apologise for any inconvenience.

Regards,

Auto Pedigree Customer Service.