AM
Azhar M

1 reviews | Active since Dec 2020

06 May 2022, 20:43

No license disc, number plates, spare key and book. Bad recon

Took delivery of my vehicle from Auto Pedigree on the 25th of Jan 2022. To date my car has not been licensed, no disc, no number plates. No spare key either and no books. I spoke to complaints dept and all I get is they will look into it follow up etc but nobody ever calls back. I spoke to Rocky Govender who also promised to call back, it been weeks and he hasn't called back as yet..... The car went for recon as all their cars do... Came back looking worse than when it went in, they didn't even bother to fix the small dents that was noted down on the pre delivery inspection. The service from the branch itself was excellent, hays off to the manager and salesman but everyone above them seems ***********. I will never recommend auto Pedigree to anyone.

0
Replies (2)
Auto Pedigree
Auto Pedigree's reply09 May 2022, 10:51
Official
 We will be forwarding your complaint to Mr. Rocky Govender. He is the Regional Manager for the region under which the Harrismith branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service 
*** 
AM
Azhar M's update09 May 2022, 11:03
Reviewer Update
I have spoken to Rocky Govender this morning. We are getting somewhere now. Thanks