No immediate payment of spotters above one deal

Good afternoon

I have bought 2 vehicles from Auto Pedigree and referred 3 clients already.

In June or July, when the deal was a success, I received my Sotters Fee shortly afterwards.

September this year, I referred another client but this time, the spotters was not paid. I made contact witht the sales rep from Brackenfell in the WC at the end of September and he told me he'll follow up on the matter.

In October I asked him for an update on this matter and he told me that he already sent all the required paperwork off to the department that handles the spotters fee.

In November, I again emailed him as its been more than eight weeks now. He referred the matter to his store manager, Ferdi who told me that he'll come back to me but to this point, not even a response via email was received. Truly disappointed. Unfortunately I will no longer be referring any deals to you as a company and will do dealings elsewhere.