JY
Joao Y
1 reviews | Active since Oct 2024
01 Oct 2024, 15:35
My wife and I had th...
My wife and I had the worst customer service experience ever, they delayed for over a month just to sort out our car papers , and after expressing our dissatisfaction with the manager she lacked empathy and was very rude and didn’t take any responsibility.
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Auto Pedigree's replyOfficial
01 Oct 2024, 16:17We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Kempton Park branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service
Auto Pedigree's reply01 Oct 2024, 16:17
Official
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve. We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Kempton Park branch falls and we will request him to get involved and to supply feedback on the complaint.
Regards,
Auto Pedigree Customer Service
Regards,
Auto Pedigree Customer Service