Most disappointing aftersales service

Bought 2 cars in the last 2 years from Auto Pedigree Brackenfell. Still battling to get the spare keys from them that was supposed to be received 2 weeks after delivery. Both vehicles also charged licensing fees that never happened. The salesman Wayne Bennett is full of promises and every time we make contact he tells us the keys will be send the next day to the local Port Elizabeth branch. Also committed to refund the licensing fees but nothing received and when phoning he just don't return calls.