make promises and not deliver on them.

my sister recently purchased a car at auto pedigree midrand it was meant for e-hailing service, we told the sales rep from the onset that we need a double disc as we need to register the car, sales rep was quick to get my sister sign the contract and deliver the car whereas the instruction was we need a double disc before collecting the car, he promised to do it once the contract was signed and that he wants to sort out paperwork first then sort out double disc later, weeks later i get an sms from him stating i should do the double disc myself, that's where i lost it because westgate had everything ready and that i will escalate to hello peter he promised to do it, its now 28 days later no double disc as promised, each day we get stories. permit expired, disc on the car expires on the 30th June, this morning i called to get an ETA on the double disc and I was told he is not sure, 28 days gone by and wasted as the car was purchased so it can work and generate money. i am disappointed at the service received at autopedigree midrand, its evident that the dealership got what they wanted “the sale” and in somewhat giving us a middle finger to see ourselves out. we should have just went to either centurion or westgate. never again will we do business with midrand – this is the second car my family purchased at midrand… next car we will stick to autopedigree centurion