SP
Suné Pretorius

1 reviews | Active since Feb 2017

14 Aug 2017, 09:55

Licence Disk

<p>Good day,</p> <p> </p> <p>Bought a car at Auto Pedigree in Gezina in May this year. Went through everything and the staff (JC and Mourice) was very helpful. </p> <p>They have closed in the mean time? I was told to get my new licence disk from any post office. Went to 3 post offices and they all told me the same thing - my licence disk has been paid for already and given to Auto Pedigree so they can't give me a new one at the post office.</p> <p>Can someone please assist me with what to do next as my licence disk will expire by the end of August?</p> <p> </p> <p>My ID nr is ********** 226081, not sure what else you might need?</p> <p> </p> <p>Kind Regards,</p> <p>Sune Pretorius</p>

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Replies (2)
Auto Pedigree
Auto Pedigree's reply15 Aug 2017, 08:42
Official

We will be forwarding your complaint to Mr. M**** Scholtz. He is the Regional Manager for the region under which the Gezina branch fell and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service

Best regards,

Auto Pedigree
Auto Pedigree's reply15 Sept 2017, 15:57
Official

We are glad to confirm that you have received you license disc and that you are satisfied with this resolution.

We again apologise for any inconvenience caused.

Regards,

Auto Pedigree Customer Service

Best regards,