Knock-off deal

<p>I bought my vehicle in 2016 at the Auto Pedigree in Pretoria North. As a young professional starting work, I was looking for a reliable and relatively new car to communte on a daily. So the kilos were about 48000, the car looked okay for a second hand car....but, they sold me empty promises. I was told the car was under warranty, service plan, the tracker unstalled will be part of my installment and they will even give me a spare key of which they have but will take a while to get as it at the VW branch. Well...the tracker people called me two months later saying I owe them money (worst part I did not even know the name of my tracker) I called the salesman who sold me the car and he too was as clueless as I was, I immediately cancelled the tracker services, then the story of the spare key came, they gave me a normal standard looking spare key and not the remote button one and they told me if I want such a key I shoud buy it myself, but this was once again another promise they did not keep up to. My car reached its 60000km and was up for service, I took it to VW for service and was told I have to pay R5000 for the service, called Autopedigree and they told me, they did not say "service plan I must have not heard them wrong, they said MECHANICAL warranty", now a year later I was due for their "special" annual glazing for the body work. They set up a date I sticked to it, got to the shop and they told me :"oh we could not find a place where they would do your glazing, we shall see next time" They did not even notify me or send me a text or email. I took a day-off work to be told :"oh sorry next time, we will let you know". These people are just full of nonsense!!!! They just push sales, their monthly premiums are so high compared to other dealerships, their service is so poor and I recommend no one to purchase their vehicle(s) at AutoPedigree Pretoria North. If I was made President for a day I'd close their franchise alltogether.</p>