PK
Paul K

1 reviews | Active since May 2020

19 Jul 2020, 19:26

Inflicting prices,not disclosing all the information and not selling what is in the book history

This is my 3rd time writing and have not receive any positive feedback from this company . Charges addded on my contract which is said to be a company policy 1. Delivery costs R 4,347,83 - I have no clue what is ment by delivery cost of which I went there to fetch my car. 2. Smash and grab R 869,57 I asked the sales before and she said to me I won’t be charged for cos the car has it already and if they charged me I did not want it . 3. Car tracker system R1,314,91 it also falls under policy of the company of which if I had to install it myself I would have spend R300 4. Paint protection polish R 2,282,61 also company policy 5. Other extras as per invoice R3,869,57 also company policy 6. I paid for car licensing and registration In January even now my car is not yet registered for northwest .About a month ago I met the sales persons and she said I must register with my money they wil pay me with their petty cash

NB if anyone want to buy a car at auto pedigree please cal me or what’s me on this number ***,this people just polish cars after few weeks then you will see all the scratches,I have a proof even whr I service this car have a proof

0
Replies (1)
Auto Pedigree
Auto Pedigree's reply20 Jul 2020, 10:53
Official
Good Day.

You have previously logged a complaint with Auto Pedigree on 08 May 2020.  A resolution was reached and you were contacted via email email by the Regional Manager on 18 May 2018 providing you proof of documentation sighed where you agreed to costs.

This matter is closed on our files.

However, since you are not satisfied with the resolution your are hereby informed that you may log a complaint with the National Credit Regulator via their website.  An email with the detail for the was emailed to you on 20 July 2020.

Regards,
AUTO PEDIGREE CUSTOMER CARE