BT
Boitumelo T

1 reviews | Active since Feb 2013

27 Feb 2016, 09:34

*********** and terrible service

Auto padigree benoni has just been terrible from the moment I purchased my car. First I was given the run around and **** to about pricing so I could select a car and price that the sales lady wanted me to select. A month or two later I reported that my car lighter isn't working and the fan is broken they asked me to bring in the car when the car gets there I'm told they've booked the parts and now 3months later I'm still waiting. Stupid of me I referred a friend just before I realised there's damaged parts and the same sales lady tried to manipulate her into buying a car she didn't want, with that said when you refer a customer you're supposed to get a cheque from the company which 4months later I still haven't received. When calling tina keeps saying she will call me back when I call the office she's never there. I still don't have a cigarette lighter in my car, the fan is still damaged and the wipes I recently realised don't do a good job so I'm not safe when driving in the rain

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Replies (1)
Auto Pedigree
Auto Pedigree's reply29 Feb 2016, 14:21
Official
Hello Btlhapane ,

Auto Pedigree has tried to make contact with you on the mobile number provided on Hello Peter but unfortunately we could not get an answer or leave a message.

We also tried to trace your deal on our system using the provided mobile number, ID number, first name and surname but do not find any of your detail on our system.

An email was sent to you from our customer service department as well as a SMS message.

Please contact us on *** to enable us to assist you with your complaint.

Regards,
Auto Pedigree Customer Service
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