GM
Gavin M

1 reviews | Active since Aug 2021

01 Apr 2026, 21:15

I'd never recommend Auto Pedigree.

I bought a car from the Mokopane Branch, I received a call from the branch 1 April 2026 that I have a App package that is part of my finance. Even though I did not agree to it also it is not on my contract. I asked the lady to explain why its showing then she hung up on me... I called their Head Office after a few hours as the Salesman ignored my query on the issue through WhatsApp... they said they will call me back. Still nothing.

Also the salesman had told me he will sort out my USB issues as I received the car with a damaged USB port. He kept telling me that it will be sorted that he's waiting for Suzuki correspondence, I waited for 3 weeks nothing came through.

My correspondence said the car I'd receive was gonna be 4000kms used. Yet I was given a 10 000 kms car, after they delivered the wrong one.

Worst sales experience. 1 out of 10 stars.

0
Replies (2)
Auto Pedigree
Auto Pedigree's reply02 Apr 2026, 11:43
Official
We will be forwarding your complaint to Mr. Mashudu Singo. He is the Regional Manager for the region under which the Mokopane branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service***
GM
Gavin M's update03 Apr 2026, 06:49
Reviewer Update
Thank you for the prompt response. I met with the Branch Manager and the USB issue is being attended to. Once it's repaired I'll return to update my review.