MM
Miss M

1 reviews | Active since Dec 2024

20 Dec 2024, 15:22

I was ****MED BY JABU middleburg Autopedigree an all and they take forever to pay my refunds

I had the worst experience with AUTO PEDIGREE, and I would never advice anyone to try them. Worst customer experience. From the Salesperson named JABU at Autopedigree Middleburg who ****med me , to the most horrible experience of following up with my refunds for the whole 6 months. Writing to Head office does not help either ,because you will still have to follow up with a manager who will not help. Who will tell you he's on Leave and he doesn't know who will help you. That time I have been chasing for months. Horrible experience. Bad customer service. The worst. I wish them nothing. I hope their business will close doors for ever. We work hard for our money to be ****med like this. They don't even deserve one start. Horrible!!!!!

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Replies (1)
Auto Pedigree
Auto Pedigree's reply22 Jan 2025, 08:25
Official
We apologise for the inconvenience suffered and assure you we will strive to provide you with the customer service you deserve.
 
We will be forwarding your complaint to Mr. Dirk Cronje. He is the Regional Manager for the region under which the Middelburg branch falls and we will request him to get involved and to supply feedback on the complaint. 
 
 Regards, 
 
 Auto Pedigree Customer Service