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Ntaka N

1 reviews | Active since Sept 2015

10 Sept 2015, 11:21

I hate the car AUTOPEDIGREE sold me

I bought a vehicle in April 2015. All looked fine at the dealer until they deliver the vehicle to my house. Few minutes after they left I found the car was not serviced, the disc was expiring, the windows were falling off the rail, dents were not fixed, I was shocked because that was not part of the deal. I called and told them n they didn't sound suprised, they told me they will call me back so I can bring the vehicle in and all that will b sorted. For 4 months I called 3 times a week and they kept hanging up on me with a promise that they will return my call, no call was returned. I went back to the dealer a few times and was told all will be fixed but I need to come back when the manager is there. In August, I went back and finally met with the manager who was very rude and treated me like a crazy person. He told me he can't help me. He even said he did me a favor by selling me the car. Made me feel unworthy of his assistance.I right now m stuck with a car that I hated from the day I bought it because of people who lie about anything just to seal the deal. I have bought 2 cars before elsewhere and haven't seen such bad service.

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Replies (1)
Auto Pedigree
Auto Pedigree's reply10 Sept 2015, 16:31
Official
Hello TKNET,

We will be forwarding your complaint to Mr. Johan Kitching. He is the Regional Manager for the region under which the Bellvile branch falls and we will request him to get involved and to supply feedback on the complaint.

Regards,

Auto Pedigree Customer Service
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