I feel like I've been **********
<p>Hi All,</p> <p>I'm very new to this...so let me try and explain this as best as I can....</p> <p>I bought a car @ Auto Pedigree Bellville....it was a Peugeot ********** model. This being said my issues all started when i received the car endless contacting the branch to find out when I’m getting my spare key and hole in the back seat however they sorted this out...my main concerns that has always been told to them is the following.</p> <p>vibration/rumble sound in the car engine side. The car also switch off randomly...they then told me to take the car to kwik fit to get this sorted. they then removed something called a catalytic converter.. .as my engine light kept coming on. while @ kwikfit brackenfelt the owner JP said he spoke to the reginal manager Johan Kitching...he then told them to sort it out...they sorted the engine light out and told me there sounds like the is a miss fire on the engine but its not to serious. Reluctantly I took the car anyways as i was desperate. i then drove the car for a week and noticed the rev's don’t remain constant...this being said...I've tried using the extra benefits they sold me...most of the things are not even activated it and only activates on the first of January 2017. this Past Saturday I’m driving on the N2 from town CBD and the car decides to shutdown, engine light and service light and a warning light appeared this had be stranded in the Cross roads section off the N2 with my family @ night....the boards stated DO NOT STOP Dangerous area.....I feel that i was ******* into buying this car....I only have the car from October and during the first 2 weeks of having the car, with numerous times returning the car for many issues I asked to cancel the deal and the branch manager told me he cannot because they do not do returns. i was very shocked. me being very new to buying a car didn’t really know how to act regarding what was told to me. everyone I know told me i have 21 days...this apparently is not the case with auto Pedigree. I mean the petrol cap couldn’t even lock...who checks that when buying a car.....</p> <p>I read on Hello Peter of people trying to get hold of managers @ auto pedigree and they get told that the manager is in a meeting...this seems to me it’s a standard feedback. To top it all off. I thought ok the car has a few scratches and that i would like to sort that out with the cover i was giving from auto Pedigree. The place they signed me up with is Regent....they told me i needed to quotes...BOTH these places i went to for quotes told me the car was damaged on the from right from side and that some repairs was done to the body...this raised so much question as to why the car’s engine could be giving all these issues....</p> <p>Auto Pedigree wanted me to sign a statement saying I’m happy with the car and all issues were sorted this was after a 5min test drive with me in the passenger side and the branch manager driving with the air-con @ max. Every time i called this branch i felt afraid to tell them what I felt because of the attitude and expressions on their faces was completely different to when I was buying the car. And I felt like I must stop complaining and just be grateful...this is how they made me feel @ the branch.</p> <p>I've owned the car less than 7 weeks and it’s been an endless headache...i really need a reliable car that can keep me going. I'm so scared to drive this car and use it as I wish therefore i try to use it as little as i can.....this should be the case ....but I really need a car to get my kids and wife to work. </p> <p>I really need something done about this or some help.....I don’t know what to do...this deal was shady from the get go....PLEASE HELP me.</p> <p>OH this morning i spoke to Johan Kitching...he said his in a meeting and he will call me back....that was around 9am....it’s now 3:30pm not a word....seems like another whole day meeting...</p> <p> </p> <p>Problems to summaries:</p> <p>vibration on 2000 RPM's</p> <p>miss fire on engine - car struggles to reach 60km</p> <p>inconsistently all warning lights and service lights comes on then car struggles even more to move.</p> <p>brakes squeaking - inconsistent.....considering they said they replaced it before selling the car?</p> <p>clutch has a clip sound when releasing it.</p> <p>I see they did some repairs to the one tire...some sort of melting that is now coming loose...don’t know why they did replace it. I was told that that is dangerous...this have me so worried since i travel with my kids and wife in the car....</p> <p>I have no understanding of cars and i think that they took advantage....therefore I went to places and asked those people...therefore what I’m saying is not only what i think but what places auto pedigree sent me to and other businesses.</p> <p>I'm hoping to get some sense of humanity and consumer service from this...how can they sell cars like this...its people’s lives we talking about here. </p> <p>I feel conned…into this purchase and misleading sales tactics.</p> <p> </p>
We are glad to confirm that you are satisfied that Auto Pedigree will pay for the work carried out by Peugeot to repair your vehicle.
We apologise again for any inconvenience that this might have caused and assure you of our continued customer service in the future.
Regards,
Auto Pedigree Customer Service
We are glad to confirm that you are satisfied that Auto Pedigree will pay for the work carried out by Peugeot to repair your vehicle.
We apologise again for any inconvenience that this might have caused and assure you of our continued customer service in the future.
Regards,
Auto Pedigree Customer Service
